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Aetna Sees Spike in MLR, Will Have To Raise Prices

Aetna was forced to eat some major crow at its earnings conference today, in effect admitting that analyst concerns over its medical costs in April were justified. Several top analysts insisted during and after the first quarter conference that Aetna’s costs were rising faster than the earnings announcement suggested, but the company vociferously denied that and even held a rare second conference to assert the position that nothing was amiss. Aetna’s stock price has been suffering ever since.

This time around was like night and day. Aetna announced in contrite voices that indeed there was a major spike in its 2Q medical costs, shooting the MLR up at a shocking rate and forcing Aetna to jack its unrealistically-low premiums running about 7.0% by up to a full percentage point in the next few quarters – bring it closer to its major competitors quoting 7.5 – 8.0%. Things should be back to normal in a quarter or two, but many analysts did not like the way things sounded in the call.

Aetna’s stock initially spiraled down 22% in one day and hit a 52-week low, to some degree a little payback from analysts, but started to get back to reality by the end of the day. Basically, the problem is a combination of Aetna getting ahead of the curve on buying market share against regional non-profits, which can of course be rapidly remedied, and a failure to detect some major problems with its stop-loss and large case claims. We heard nothing at the conference that suggests any industry lessons.

Aetna adjusted its estimated growth, from the 900,000 to a million members level for the year to 700,000 added, another case where the optimists in the company got ahead of themselves. Too bad it came at this at this particular moment: it’s a really hefty growth pop, especially given the atmosphere two years ago when the landscape was flat and some were wondering if things would ever pick up. In fact, we were until this quarter disappointed by Aetna’s CDH growth, which really stalled out last year. The latest CDH numbers show things are picking up nicely again.

Sent: July 27, 2006